Contact Us

Thank You For Your Email

We value your interest and look forward to serving you.

You should receive a response from a member of our team within 72 hours.

If your question or concern is urgent, please call us at 0808 164 5796 and we will be happy to assist you.

For more information as to how we process your data, click here.

We are really very sorry but some of our carrier partners are currently experiencing delays delivering our orders at the moment. They are working really hard to get your products to you as soon as possible. As a result our Consumer Care team are extremely busy and it is taking us longer than usual to respond to enquiries. We really appreciate your patience and ask that you keep checking your tracking information for updates. Thank you for your understanding.

Consumer Care
For enquiries please contact: 0808 164 5796.

General Queries
Including Marketing and PR please call our main switchboard: 0370 034 6700.

Gift Card Queries
If you have a query regarding Gift Cards please call us on 08081 782074 for assistance.

What Is Your Email About?

    • Online Order
    • Our Products
    • Tech Assistance

    If available, please provide your order number. *Required fields.

    Maximum characters: 400

    How do we use your data? The above information is necessary to process your request (except as otherwise indicated) and respond to your queries. This information will be recorded and forwarded to Glamglow a trading company of Estée Lauder Cosmetics Limited services in charge of handling users’ requests. In accordance with applicable law, you have the right to request and, if applicable, obtain, free of charge, in particular, access to and rectification or erasure of your personal data and to object to the processing of your personal data. If you wish to exercise these rights, please contact us at For more information on Glamglow a trading company of Estée Lauder Cosmetics Limited privacy practices and your rights, please see our Privacy Policy.